Why is everyone only shipping to the lower 48 these days?

[redbenjoe]

sb -
i read your side of this story -
and feel terrible about all this crap that happened to you :'-(

you did everything right -and still got screwed -

if i were you i would.......

1. never use ebay again as a seller -
as its obvious that shipments from venezuela fall thru the ebay//paypal protections

2, DONT pay ebay anything -keep all your paperwork -
and present that IF they really pursue any legal proceedings

 

[Superduper]

I'm glad you brought this up, because these days on auctions that do not say they ship to Canada in the listing, they don't even let you ask any questions! I try all the time, but now eBay has a blue notice that pops up and tells me the seller cannot be reached by me at this sime, blah blah. So now We can't even ask for them to ship it and say we'll pay! That is my biggest frustration!
eri

Don't give up stretch. That's not true in all cases. eBay seller console and preferences is highly configurable and every seller has the option of restricting questions from people that aren't eligible to bid on your items. Not every seller has blocked such communications and I receive questions all the time from people that want to bid on my auctions but can't due to their account registered to locations I don't ship to. The seller can exempt specific buyers to their global preferences if they know how.

 

[Strānj-Bōōmbŏks]

USPS does not offer delivery confirmation for international packages unless you use express mail guaranteed, the costs of which exceeds any definition of sanity.

Stranj.... make sure you retain the email proof that the guy received your tapes to make your case, in case of legal repercussions.

Hi :superduper: , thanks for the heads up... I will... I used a service called "EMS" which is a sort of certified worldwide service, I just hope that eBay doesn't do anything to me legally since I was really doing my very best to get the buyer's their cassettes... I even called the Post Office in Staten Island and asked them please to search in their records, I only got an Asian lady that I could barely understand... I would've called the Ukraine but I don't speak the language... I lost BigTime with eBay... and lost my cassettes too, which hurt me SO much since they were (to me) VERY difficult to find here, it's basically impossible to find them again here:

These are the BASF tapes I sent to New York (Staten Island), the buyer's name is Mr. Suren Bangiev but on eBay it's galil80, he's has 69 feedback (100%) These are 1979 BASF LH 60 SM Cassettes, all sealed, all perfectly NOS. I hope that when he gets them finally (which I know will happen) he signs for them. If he does, that goes back here at the Post Office and I can ask for that receipt... I have my account suspended... I feel SO bad because of that... can't do ANYTHING...

And these are the Maxell's I sent to Ukraine... they're Maxell XLS-II (1988-1991)
I sent these to Mr. Константин Лупич (Konstantin Lupitch)... his eBay name I forgot and since he never left me feedback and my account is suspended I can't see what it is... but he already emailed me and said he had received them... hope he pays me so I can pay eBay back

 

[Superduper]

Stranj. Shipping services and options vary by the country of origin which sets the rules. But I can tell you I receive stuff here EMS all the time and NEVER sign for anything. It's treated like regular mail here unless registered, and even then, I frequently just find them in my mail box.

eBay's buyer protection policy is pretty clear and many members have benefited from it. Of course the flip side is the sellers, which don't. So when eBay finds for the buyer and you aren't able to provide proof of delivery (eBay policy again -- the onus is on the seller) -- then the buyer is due his money back. By not paying the money you owe, that's why your account is suspended and obviously, you can not communicate without an active account.

If that had happened to me, I would've asked eBay during the dispute process what would happen if the buyer subsequently receives the item. In any event, I rely on my account so much that I likely would've just paid eBay since I can't have my account suspended. At this time, you should contact eBay by telephone and speak to a representative -- let them know that one buyer received the tape, provide proof, and see if they would readjust the amount owed. If the NY buyer gets free tapes but does not own up to it, perhaps you might consider just paying the "extortion fee" if they would reinstate your account in good standing. That is.... if you still want to use eBay.

 

[BMoney]

That's terrible Strānj. I can't believe that happened to you on eBay. And not just once...but twice!? :angry: EMS is express mail so I'm not really understanding how eBay & the buyer considers that you didn't ship the items you sold. And then I'm not understanding how eBay can't overturn a decision (suspension) when the item has now been claimed by the buyer. Every EMS shipment has an ID number as proof of shipment. How is it getting stuck at the Post Office or Customs your problem as the seller?

It all kind of sounds similar to a problem Spud had sending a boombox to New York.
Maybe we ought to just block buyers from New York? (Except for LLopez & Jboogie lol! )

 

[Strānj-Bōōmbŏks]

sb -
i read your side of this story -
and feel terrible about all this crap that happened to you :'-(

you did everything right -and still got screwed -

if i were you i would.......

1. never use ebay again as a seller -
as its obvious that shipments from venezuela fall thru the ebay//paypal protections

2, DONT pay ebay anything -keep all your paperwork -
and present that IF they really pursue any legal proceedings

Believe me Mr. Ira, I feel SO bad, but it makes me feel a lot better to read all your feedbacks here... and a big thanks to Stretch for bringing this thread up so I could share my case...
I "still got screwed", that's the way to put it... and I offered to send eBay via email scanned copies of the sender's receipts but they never responded anything, couldn't attach anything to the claim cases, they even made me fill out a Survey on how my experience had been with the eBay Resolution Center once it was all over... how inapropiate... I wrote them almost a sermon on how I felt and do you think they responded? Nope. Zilch. Nothing. Not even one of those cheezy system-generated responses... I feel so ripped off... and really discouraged to sell anything more on eBay but then again, that happened in december (high traffic season) I other cassette boxes to Brasil, UK, and even Saudi Arabia!!! But on other months... so maybe it was due to the season? Ah, man... don't know...

Mr. Ira, the only real way to pay them back the $222 is to sell more of my stuff on eBay and pay them with that money, since I have no way of generating US dollars here but that way...

I don't have any other ideas besides the new account I opened... I don't know what to do really besides that... I'm a sitting duck.

 

[Strānj-Bōōmbŏks]

If that had happened to me, I would've asked eBay during the dispute process what would happen if the buyer subsequently receives the item.

That's exactly what I did, I asked them in during the process in the Resolution Center, what they would do if the buyers received their cassettes... never got an answer from them.... I don't even know how to call eBay... I'll look that up and try to get my account back... Thanks for your support and suggestions... I'll do that....

 

[baddboybill]

If that had happened to me, I would've asked eBay during the dispute process what would happen if the buyer subsequently receives the item.

That's exactly what I did, I asked them in during the process in the Resolution Center, what they would do if the buyers received their cassettes... never got an answer from them.... I don't even know how to call eBay... I'll look that up and try to get my account back... Thanks for your support and suggestions... I'll do that....

Just keep calling ebay...Show them all your proof and maybe someone will listen Good luck

 

[Superduper]

Ok, just for future reference, everything must be documented and include them in the case file. You don't need to attach a scan or image. You can take pictures and scans of your documents and upload them to free picture hosting sites. In all communications, you should always reference the documents by including links to the images in the correspondence.

In all my eBay communications, if I ever receive a bashed up box, I always upload the images in my communications with the sellers by including links to the images. That way all parties can see the images and there is no ambuguity.

Anyhow, back to your case. Keep in mind that eBay's protection policy is NOT that you are protected merely by mailing an item. The buyer needs to receive it. So is it your fault if the buyer does not receive it? Absolutely not but sellers are still on the hook for it because it's not the buyers fault either (put yourself into the buyers shoes). Neither is it eBay's fault either.

Therein lies the reason for limited international sales. Too much potential for issues related to shipping.

 

[Strānj-Bōōmbŏks]

That's terrible Strānj. I can't believe that happened to you on eBay. And not just once...but twice!? :angry: EMS is express mail so I'm not really understanding how eBay & the buyer considers that you didn't ship the items you sold. And then I'm not understanding how eBay can't overturn a decision (suspension) when the item has now been claimed by the buyer. Every EMS shipment has an ID number as proof of shipment. How is it getting stuck at the Post Office or Customs your problem as the seller?

It all kind of sounds similar to a problem Spud had sending a boombox to New York.
Maybe we ought to just block buyers from New York? (Except for LLopez & Jboogie lol! )

Yup... feelin' pretty down about it actually Bryan... just didn't feel like making a new thread just for that... thanks to Stretch again. I think the whole ordeal wasn't because of me not shipping, but more because the buyer hadn't received the box yet... It was just a matter of the buyer waiting it out a little more than usual and Mr. Bangiev didn't feel like it, even though he knew (by the photos I sent him) that the cassettes HAD in fact been shipped, and that they were coming from Venezuela and that I had sent to even farther away places, but he didn't care. I even begged him to wait a little more, that I asured him he was going to get his cassettes... He just wanted his money I guess. I don't know...

I even sent eBay the EMS tracking number, and nothing... they didn't let me send them scanned copies or anything, no pictures, nothing. So I sent that stuff to the buyer's email... everything. I'll try and call them though... to see what they tell me... Thanks for the support Bry... Appreciate it......

 

[BMoney]

Thanks for the support Bry... Appreciate it......

Anytime Alex. The whole situation is just wrong though.

Keep in mind that eBay's protection policy is NOT that you are protected merely by mailing an item. The buyer needs to receive it. So is it your fault if the buyer does not receive it? Absolutely not but sellers are still on the hook for it because it's not the buyers fault either (put yourself into the buyers shoes). Neither is it eBay's fault either.

Therein lies the reason for limited international sales. Too much potential for issues related to shipping.

Maaan I don't want to sell anything international now!
Maybe just insure all international shipments for $1000 and dare somebody to lose it?

Canada is your neighbour! We're also on good terms, it's not Mexico, ...

I like that one Stretch. Comedy.
You reminded me of some classic Canadian Bacon!

[youtube]OpUM47y7uT4[/youtube]

LMFAO!

 

[Strānj-Bōōmbŏks]

If that had happened to me, I would've asked eBay during the dispute process what would happen if the buyer subsequently receives the item.

That's exactly what I did, I asked them in during the process in the Resolution Center, what they would do if the buyers received their cassettes... never got an answer from them.... I don't even know how to call eBay... I'll look that up and try to get my account back... Thanks for your support and suggestions... I'll do that....

Just keep calling ebay...Show them all your proof and maybe someone will listen Good luck

Thanks BBB, I'll do that tomorrow... I'm gonna try and find eBay's phone number and call them to see what they tell me...... I really need my account back... not because I buy boomboxes since shipping costs for a Grail really make it almost impossible for me, although I really get a kick out of watching the auctions! But I use it to sell little stuff like vintage cassettes I discover here once in a while, and then with that money I bought stuff off of Amazon for Aleia (my daughter) or my wife (Jerly) or pay friends small stuff through PayPal or whatever... I really miss my eBay account. Damn.

 

[Superduper]

Maaan I don't want to sell anything international now!
Maybe just insure all international shipments for $1000 and dare somebody to lose it?

Hey BMoney. Insurance is very limited for international shipments via priority mail unless you go with express mail.

 

[BMoney]

Hey BMoney. Insurance is very limited for international shipments via priority mail unless you go with express mail.

I will soooooo charge said international buyer for more insurance and call it "handling" haha!

 

[Lasonic TRC-920]

Wow, what a hassle, After reading all this...I will now only ship world wide EXCEPT CANADA!

 

[Strānj-Bōōmbŏks]

What would be the safest/cheapest way to ship internationally?

DHL and FedEx is out of the question obviously... that's why I went with my own Post Office here but used the most expensive service available, EMS... I'll ask also if I can ensure a shipment from Venezuela to the rest of the world... ???

Actually, in all my other shipments, to Saudi Arabia (Riyadh) for example, it took on the average about 3 weeks to 1 month to get there!!! I also have sold to the Russian Federation (Moscow) in March 2010, and no problem there...

I also sent cassettes to the United Kingdom (Lancashire) in May 2010... no problem...Brasil in November 2010, this guy almost filed but I talked him into waiting a little more and he got his box.

So I'm beginning to think the closer the shipment date gets to the end of the year, the higher the risk of it not getting there on decent time? Maybe I shouldn't stop selling alltogether, but just not sell anything from November on... ?

 

[Stretch]

Thanks for the support Bry... Appreciate it......

Anytime Alex. The whole situation is just wrong though.

Keep in mind that eBay's protection policy is NOT that you are protected merely by mailing an item. The buyer needs to receive it. So is it your fault if the buyer does not receive it? Absolutely not but sellers are still on the hook for it because it's not the buyers fault either (put yourself into the buyers shoes). Neither is it eBay's fault either.

Therein lies the reason for limited international sales. Too much potential for issues related to shipping.

Maaan I don't want to sell anything international now!
Maybe just insure all international shipments for $1000 and dare somebody to lose it?

Canada is your neighbour! We're also on good terms, it's not Mexico, ...

I like that one Stretch. Comedy.
You reminded me of some classic Canadian Bacon!

[youtube]OpUM47y7uT4[/youtube]

LMFAO!

Hahaa, Loved it! We don't put mayonaise on everything, infact, it's not on much. I always thought it was you yanke-doodles who dipped your fries and ate mayo with everything. We do have winter 11 months out of the year it seems tho. Our seasons go from winter, then a week of spring, then right into fall

Back on topic. I noticed the best method for shipment i have found is just to go through USPS. It gets there on time, gets tracked if you like, signature, insured, and unlike those guys in brown, white, or yellow, if you miss the truck like most people who leave the house during the day do, you can just go pick it up at your local post office.
eric

 

[stormsven]

:spam: Hey Stranj just to cheer u up. This is going to post next week (sorry for delay, too much to make here on my villa ) to your address. No ePay and i insist free for u . Will try to find u all kind of strange cassettes . Forgot the eaby and so crap. Boomboxery rules .

 

[45player]

....

Wouldn't it affect every label you tried to print, not just the Canadian ones?

No- Because the shipping labels used for domestic shipments do not use the Java platform. I gave up on printing overseas labels completely, and do them at the PO in person now.

 

[LLopez]

I ship World Wide just as long as the seller is willing to pay the shipping cost, Also understand that USPS has a size limitation, So if I would to ship a Helix Wheely-5000 USPS will not accept it and I would then have to go with Fedex and it would cost a lot more and buyers are not willing to pay the Fededx charges, This is why for big boomboxes like that I just ship within the lower 48. But anything like an M70 I can be ship World Wide or a Panny C-300. i shipped a Panny C-300 to Hong Kong and the buyer was very happy with it.