Psycho eBay seller entertainment
- Thread starter MasterBlaster84
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bill
Member (SA)
71spud said:
***reminds self to buy extra bubblewrap should I ever sell anything to Bill***
hahahahahaahahha
sorry i know it was pretty graphic .
i must confess tho people who con people just drive me nuts. the best are the cliche threats that they spew.
i mean if you are going to threaten people at least be original and at least a wee bit scary.
lol.
71spud said:
What is it with people? They are completely careless, cheap and just plain don't care then when it comes back to bite them it's your fault.
jaetee
Member (SA)
Here is a good way to avoid all the extra B.S. that comes from sellers who do an inadequate packing job.
1) If suspect box arrives, take pics of the box BEFORE you open it, and at every step along the way.... and shoot close-ups of the physical damage, if there is any.
2) Now, here is the important part! Post your pics into a web-gallery (pbase, shutterfly, photobucket, whatever....) and include the link to your photos in your ebay messages. This is the only way ebay and/or paypal mediators can see the pics as well... More importantly, the seller/shipper will also knows that mediators can see those same images. You can even put that URL in the feedback if/when the time comes....
3) Don't ever lose your cool, stay professional and courteous. No matter how hard the seller/shipper obviously tries to push your buttons. This will only work in your favor in a dispute.
Having the images posted online in this manner quickly takes the wind out of anyone's sails who shipped out a shoddily packaged item and humbles them real fast.
I thought of this when I had won a Sansui amplifier on eBay a couple of years ago that showed up at my door completely smashed. After my first message to the seller (without pics) the response came back very much like yours. "that can't be, I saw the box and watched my friend package it, there were two layers of bubble wrap, what kind of scam are you trying to pull" yadda-yadda-yadda.
What the seller didn't acknowledge was that the bubble wrap was the really really big kind that look like little pillows and puncture real easy. His "friend" had wrapped the amp in that a couple of times and put it in a box without any tape or anything else. Granted, it probably did leave the shipper nice and tight. But, because they used the wrong kind of bubble wrap, by the time the parcel arrived to me all but one or two of those bubbles had completely burst and the amp was flopping around inside the box like a fish out of water. It was completely deformed in the process (not one of the better Sansui amps, mind you). After one look at the close up pics of the damage and the flattened bubble wrap, the seller immediately issued the refund. He knew I had him dead to rights. And I didn't have to pay to send the amp back, which is what eBay would have wanted me to do... The seller just told me to toss it as it was clearly beyond repair..
I know I'm stating the obvious now, but under no circumstances should you ever engage in emails outside of the ebay messaging system or resort to name calling. Keeping your cool will actually make some people even angrier as they are trying to get some kind of heated response from you. Believe it or not, some people really get off on this kind of drama and will egg you on even if they know you are in the right.
Overall, I have some 600+ ebay transactions under my belt and I've only had two or three that were like this. Ebay/paypal found me in the right each time. I've been quite lucky considering some of the stories I've read here and in other forums.
1) If suspect box arrives, take pics of the box BEFORE you open it, and at every step along the way.... and shoot close-ups of the physical damage, if there is any.
2) Now, here is the important part! Post your pics into a web-gallery (pbase, shutterfly, photobucket, whatever....) and include the link to your photos in your ebay messages. This is the only way ebay and/or paypal mediators can see the pics as well... More importantly, the seller/shipper will also knows that mediators can see those same images. You can even put that URL in the feedback if/when the time comes....
3) Don't ever lose your cool, stay professional and courteous. No matter how hard the seller/shipper obviously tries to push your buttons. This will only work in your favor in a dispute.
Having the images posted online in this manner quickly takes the wind out of anyone's sails who shipped out a shoddily packaged item and humbles them real fast.
I thought of this when I had won a Sansui amplifier on eBay a couple of years ago that showed up at my door completely smashed. After my first message to the seller (without pics) the response came back very much like yours. "that can't be, I saw the box and watched my friend package it, there were two layers of bubble wrap, what kind of scam are you trying to pull" yadda-yadda-yadda.
What the seller didn't acknowledge was that the bubble wrap was the really really big kind that look like little pillows and puncture real easy. His "friend" had wrapped the amp in that a couple of times and put it in a box without any tape or anything else. Granted, it probably did leave the shipper nice and tight. But, because they used the wrong kind of bubble wrap, by the time the parcel arrived to me all but one or two of those bubbles had completely burst and the amp was flopping around inside the box like a fish out of water. It was completely deformed in the process (not one of the better Sansui amps, mind you). After one look at the close up pics of the damage and the flattened bubble wrap, the seller immediately issued the refund. He knew I had him dead to rights. And I didn't have to pay to send the amp back, which is what eBay would have wanted me to do... The seller just told me to toss it as it was clearly beyond repair..
I know I'm stating the obvious now, but under no circumstances should you ever engage in emails outside of the ebay messaging system or resort to name calling. Keeping your cool will actually make some people even angrier as they are trying to get some kind of heated response from you. Believe it or not, some people really get off on this kind of drama and will egg you on even if they know you are in the right.
Overall, I have some 600+ ebay transactions under my belt and I've only had two or three that were like this. Ebay/paypal found me in the right each time. I've been quite lucky considering some of the stories I've read here and in other forums.
jaetee said:
jaetee and handled it exactly as you laid out except for posting the pictures. I have pics of everything right from the start, the seller never even asked for pics which I found to be a sign in itself that she would accept no responsiblity for her actions.
Gordie the part that put me at ease on this transaction was in the listing the seller stated how delicate these items are and that they would double box it. Not only did they no double box it they didn't use ANY padding at all, not even a piece of newspaper.
I'm buying less on eBay and trying to stay local more. It helps that I already have a nice collection so that I'm not so hungry to risk eBay anymore.
I'm buying less on eBay and trying to stay local more. It helps that I already have a nice collection so that I'm not so hungry to risk eBay anymore.
gsbadbmr said:For me "local" is 12-15 hours of driving return, which i guess is a good thing for me. Double boxing is only good if done properly but in all honesty the only people i would trust sending me a WELL packaged box, would be from members here...the rest...forget it. It's a hit or a miss type of situation.
-gsbadbmr
I would and have driven hours one way for a few boxes and if the right one comes up again I'll be more willing to drive now that I've been eBay'd by a loser.
One of the best packages I ever recieved was from an eBay transaction. It was my PC-55 which he seperated, extensively bubble wrapped then entomed in 3 to 4 inches or more of styrofoam sheets. Each piece of the 55 had it's own cavity in the box, the care in packaging was impeccable. Not all eBay sellers are bad but there's enough of them to make buying boomboxes a gamble.
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