I've just been shafted on eBay

[ClaretBadger]

This sucks - and I need to vent

And as you are the good unbiased guys of boomboxery land - I have the urge to share - my story is this:

I sold a boxed Panasonic RX CT 900 on the bay - to someone for a BIN price of 45 quid (pretty reasonable I thought for a nice boomer still in original poly and box)

I got positive feedback from the guy - so i left likewise (that's how we roll right?)

Anywho - 4 weekes later I get this mail:

"Hi Thankyou for your quick despatch Unfortunately the portable stereo has an intermittent fault with the right hand woofer.It vibrates and distorts when playing certain bass notes even at low volume.it doesnt effect the left hand woofer or when listening through headphones.its a real shame as this fault detracts what is an excellent stereo can you please advise me what to do next regards Vincent. "

so I told him :
Hi

I am disapointed/surprised you have this fault - this stereo never gave me any problems. But as you sepcified - It is intermittant. I guess this should be expected for an item of this age.

Can I ask why you had this item for sale at £139 less than week after buying it from me if you thought it was faulty?

In this instance I can offer no refund

His reply:
yes it was up for sale until i noticed the fault. it been withdrawn from sale because i tested it with some r&b which is when it was more pronounced
it was fully tested again because someone offered genuine interest in it and at £139 it needs to be fully working. i cleaned and internally serviced the main unit in the first instance with no major faults but it seems the speaker diaphragm needs replacing as its blown ,which is much harder to come by. ive tried maplins but theyre slighlt different and would need to change both main speaker diaphragms at £8.50 each
I Hope this explains more. thanks

I then said:
I don't know what to say other than - the item was sold "as is". I have bought many vintage electonics on ebay - and almost all have needed a service - or have displayed intermittant faults - this is just a fact of life with old aging circuitry.

I never knowingly sold you this item as faulty - or I would have specified this.

It's unfortunate - but at the price i sold it, the time it has taken you to contact me and with the nature of such things - there's not much i can do.

If the item had a permanent defect - or an obvious fault that I or yourself picked up on straight away , then I may have offered a partial refund.

but as it is - im unable to in this instance.

His response:
all i ask is that you pay for the speakers £17.00 and ill fit them which i think is fair. but if you dont think this a fair compromise then youll leave me no option but to start a claim. sorry to be this way but i was hoping for a fair solution to this niggly problem. thanks




this went on until I lost my rag and called him petulant and selfish in his attitude
so he opened a claim with ebay

and the upshot is THEY WENT IN HIS FAVOR! and have paid him a full refund - and got him to return the box to me:

So this guy - who tries to buy and sell on kit at a huge profit - and has already "SERVICED" the box - will send it back

I'm ****ING fuming - and there is no real mechanism on ebay to help the seller - only the buyer.
I have written to complain to them - mainly about timelines and the nature of the fault.

But this is a piss take - he serviced it THEN noticed the fault!!!!!


or am I over reacting?

cmon brothers - am i being a dick?
or is it the ****wad?

 

[Gluecifer]

The chump sounds like a choad of the lowest common denominator.

I feel your pain, rocker. This too will pass though.

I'm sure the brotherhood will have some more visceral and grisly punishments for him in mind though!



Rock On.

 

[blu_fuz]

What an asshole. The only thing I see being good is that at least he didn't steal parts off it and then send it back .

This way, you can replace the speaker if need be and then re-list it. I would feel like the box was "not pure" anymore now that he had been in it.

Some people can be real dicks.

 

[ViennaSound]

Feel with you!
Sometimes it sucks.
Got also troubles at the bay a time ago.

Ebay is

 

[Lasonic TRC-920]

To me, it sounds like he blew the speakers blasting heavy bass. eLame sucks. I have been lucky enough to get all my boxes on other members. Just like in the real world, the law always sides with the criminal.

Good luck brother

 

[MasterBlaster84]

I tend to agree with TRC-920, the chump probably blasted some tunes and blew the speaker. Sure it's possible you shipped it that way but I think you would have noticed a blown speaker if you did any testing/listening before shipping. This is how the current ePray rolls, very risky for sellers since buyers have all of the leverage. About all you can do is replace the speaker and relist it, if you even want to try it again.

 

[Fatdog]

About all you can do is replace the speaker and relist it, if you even want to try it again.

That's only if he actually gets the SAME box back.

Claret, did you right down the serial number of the box before shipping?

 

[MasterBlaster84]

About all you can do is replace the speaker and relist it, if you even want to try it again.

That's only if he actually gets the SAME box back.

Claret, did you right down the serial number of the box before shipping?

True, that's one of the other dirty games these lying scum bags pull. I now take full and clear pics of everything including serial numbers before shipping an item, it's unreal how damn underhanded some people can be and ePray made it easier by giving the buyers all the power. :angry: :annoyed:

 

[restocat]

1. Never show emotion to the other party. Stick with facts, In this case, an 'as-is' sale.

2. It might have been better to take the 17 loss and been done with it. Now you risk getting 'whatever' he wants to send back, and however he wants to pack it.

3. put the buyers name in the forum 'ebay' section on bad buyers. This is where you can show emotion, to really kick him in the a. so no one else here sells to him.

4. Instead of returning money to them, sometimes you can bargain out of it. 'Do you see anything else im selling that you would take for the 17 loss?'

 

[restocat]

I Just thought of another idea for next time:

5. Ask the buyer to put it up for sale, with the faults listed. Offer him money back if it sells for less than he bought it for.

Reasoning: If its shipped back to you, your going to have to resell it anyway. So why not have them do it. You could even buy it back yourself (and then file an ebay complaint if it is faulty

 

[monchito]

well it would not matter too much he can swap parts and still return the same box with blown speakers and get his money back and reinstall in another box it happens.. wow so many people out there to get what they want, there way,, while you have to put up with ebay going on his side.. totally unfair :annoyed: :annoyed: :annoyed: :annoyed:

 

[MasterBlaster84]

If the user admits to servicing the boombox then you really do have no way of knowing what the user did inside as monchito mentioned.

In that case ePimp just sold you out, they should not give a refund if the item was tampered with in anyway.

 

[Superduper]

OK. the problem is that far too much time has elapsed. I don't even bother anymore and always offer a no hassle return policy. But I clearly state a 3-day return policy. If buyer doesn't like it, I just take it back. I could spend tons of time, fight the system or I could just take it back, lose a few bucks on the shipping but it's over and I'm ready to move on and put it behind me.

In your case, 4 weeks later, everything inside could've been swapped out already so serial number or no, that wouldn't make any difference. BTW, the buyer shouldn't have had his claim approved if he left positive and 4 weeks have gone by. That's just insane. If the buyer has a legitimate beef -- give him the partial. However, if you think he's nit-picking and being unreasonable, then just take it back and make him pay return shipping. It's the principle of the thing.

Finally, there is always someone out there ready to work and scam the system. You will find that it does happen on occassion and you could get burned. But you will also find that if you stay on eBay long enough, the good transactions will far outweigh the bad ones. I've been here for 11 years and thousands of transaction later, I find eBay still a big part of my life. $17 really is a small price to pay for all the great deals that you are going to score as a buyer and access to that huge buyer pool (as a seller). Just keep your eye on the forest, don't focus on the trees too much. I know, easier said than done.....

 

[mellymelsr]

...hind sight is always 20/20 but I am sure that $17 seems like a deal now after the headache he has caused you. There are people out there who will look to burn you even if it is for a few pennies. I own rental propreties and I used to get burned on a regular basis by people who refuse to pay rent on time or at all but by law I cannot have them removed until after 90 days of unpaid rent...that's 3 months on my dime...so now I am forced to have muscle on the payroll to remove them physically outside the boundaries of the law, but what choice do law abiding citizens have?? If you depend on fair plar unfortunately the fair often lose...that is why I only buy boomboxes from those I have met on this site and trust and all transactions have been perfect.

 

[Ken]

...but what choice do law abiding citizens have?? If you depend on fair plar unfortunately the fair often lose....

Sometimes, dude, being the good guy sucks.

 

[teamstress]

That's farking b-shat!! How could eBay side with him after a month goes by? A lot can happen in four weeks, no 30 day warranty on used stuff in my book! I aint no used car dealer!

 

[MasterBlaster84]

That's farking b-shat!! How could eBay side with him after a month goes by? A lot can happen in four weeks, no 30 day warranty on used stuff in my book! I aint no used car dealer!

Even used car dealers don't have to take anything back after 30 days.

 

[oldskool69]

That's farking b-shat!! How could eBay side with him after a month goes by? A lot can happen in four weeks, no 30 day warranty on used stuff in my book! I aint no used car dealer!

Even used car dealers don't have to take anything back after 30 days.

Yep, th only way to get something back is to take it or send it back immediately...

 

[MasterBlaster84]

That's farking b-shat!! How could eBay side with him after a month goes by? A lot can happen in four weeks, no 30 day warranty on used stuff in my book! I aint no used car dealer!

Even used car dealers don't have to take anything back after 30 days.

Yep, th only way to get something back is to take it or send it back immediately...

If ePray will refund the buyers money after they have left positive feedback and 30 days has passed what is their cutoff? 45, 60 or maybe 90 days? Frankly I think 30 days is way to long for used and especially vintage items.

 

[ClaretBadger]

thanks for your support - if only the (ebay) world was as fair


din't think I was being hard - after all, don't know what the fecker has done to the box now.


Put it down to experience I guess