Chris. That is Awesome NEWS. Keeping all that info was the key. Before, everything was automated. I know that now, ebay actually staffs live people to handle customer service. It does cost more to buy/sell on ebay now. But I guess "live" customer service costs the company more.
Anyhow, this is how you reply to feedback left. You can also leave him feedback (he only has a handful so your comments won't be hidden/obscure). You can also follow up to feedback on the other side too. Make sure other's know what type of feedback this scum bag leaves for honest sellers. Careful though: eBay forbids posting of dispute info in there.
http://feedback.ebay.com/ws/BayISAPI.dll?PersonalizedFeedbackLogin
Anyhow, this is how you reply to feedback left. You can also leave him feedback (he only has a handful so your comments won't be hidden/obscure). You can also follow up to feedback on the other side too. Make sure other's know what type of feedback this scum bag leaves for honest sellers. Careful though: eBay forbids posting of dispute info in there.
http://feedback.ebay.com/ws/BayISAPI.dll?PersonalizedFeedbackLogin