Hi, I just posted pics of the box in the general chat section but none of the actual tuner. when I had the radio apart, everything seemed to be in place the string was on the plastic wheels. the tuner knob turns and I can see the string moving but it doesn't turn the wheel? I tried to move the wheel by hand but couldn't get it to move, I didn't trying to turn it very hard fearing It might break. Appreciate any help!!