How a Beatbox Saved me From PPI

[snedboy]

It's true. Many, many, years ago, back in 1986 I bought a Hitachi 3D Superwoofer from Currys. The salesman persuaded me that an extended warranty would be a really good idea. So being 16 and open to new ideas (or dumb as f~%k) I signed up. I now had a 6 year warranty. How could I lose? Anyway, 3 years into my ownership I managed to snap some of the tape player buttons. This was ok as I could still play and record tapes. Time passed and more tape deck buttons broke. I was now the proud owner of a great big radio. So I boxed up the woofer and jumped in the family car with mum, dad and sister for the weekly schlep into town (remember when everyone had to go into town on the weekend to pay bills and do the shopping?). After queuing at Currys for what seemed like hours I was finally able to deposit my load on the sales desk. "Oh, we don't deal with warranty returns. You'll have to post it to the address on your warranty card sir". So I posted the box off, and it was gone for months and months and months. I still remember the feeling of chuffedness I had when the postman turned up at the door with a box that could only be my ghetto blaster. I opened the box and read the attached note. "Sorry, we were unable to carry out a repair as this model is now obsolete"!! WTF? Ever since that day I have not spent a penny more on insurance than was absolutely necessary, including PPI. It was a hard lesson for a teenager to learn, as I was actually daft enough to believe that the companies involved would do right by me. But hey, we live and we learn

 

[ralrein1]

Very cool storey about a sad ending. Thank you for sharing but what's PPI?☺☺☺

 

[Northerner]

Ha you see that's why I've never in my life bought an extended warranty! Good that it saved you from bothering with the PPI rip off too! PPI is payment protection insurance for non-UK folk, there's been a massive scandal here about the mis-selling of it and the banks have to refund billions in premiums.

 

[jimmyjimmy19702010]

My Dad bought an extended warranty for his new Panasonic Plasma TV - 2 extra years (Total 3 year warranty). He made 3 separate warranty claims between year 1 and 3!! The last time it was a week before it expired. Over the warranty period, the repairers had to replace each of the 3 internal circuit boards! 6 months later, the screen died! Modern **** quality electronics!

 

[MyOhMy]

I've never paid for any extended warranty as these rip-offs are not usually required. As well as having to be of merchantable quality, an item must have a (legally) reasonable life time.


Under UK law...
Buyers in England and Wales can get a partial refund or full repair up to six years after the purchase was made (five years from discovery in Scotland). The refund should take into account how much use the customer has already had of a product. Ultimately, a county court would decide this.

However, the likelihood of getting such a refund is dramatically reduced after just six months. The reason is that for six months after the purchase, it is up to the retailer to show that a fault on an item is down to the actions or misuse of the buyer, rather than an inherent fault in the product.

After six months, the burden of proof switches to the buyer and it is they who must then show a fault is due to some inherent problem, something that can be almost impossible in all but the most straightforward cases.
(Source)


Which? Consumer magazine:
The Consumer Rights Act 2015 became law on 01 October 2015, replacing three major pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations, and the Supply of Goods and Services Act. It was introduced to simplify, strengthen and modernise the law, giving you clearer shopping rights.
(Source and more information)


Don't get ripped off with these extended warranty scams, do a little search first: goods warranty, +expected life

 

[davebush]

Well i bought this tv off an ebay shop....panasonic tx-55 802sb for the boys in the games room....it was a grade A...6 months warranty..

worked ok for about 2 months....

Contacted them saying after the panasonic logo comes on when turned on.....The TV then turns off and wont work.......

They picked it up a week later

Had it for 3 weeks

returned that week....now the tv has a chrome trim round the screen edge and its a tx-55 902 sb

Not bothered though .....its the 4k ultra HD instead

RESULT