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Member Relationships & Expectations


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#1 oldskool69

oldskool69
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Posted 14 April 2013 - 11:03 PM

To All...

Welcome to the greatest group of collectors in the world. Our intent as Admin/Moderators is to allow the free flow of discussion related to boomboxes, walkmans, other audio, life in general and other nitter natter that crosses our feeble minds.

Why do I use the term feeble? Because we are human, and because we are human we make mistakes. That being said please be mindful of the following while here at Boomboxery.
 
  • We all come from different backgrounds leading to different expectations. What might be funny or cool to you, may not be funny or cool to someone else. Please be mindful of that. We throw jabs all the time here and it's part of the fun. That being said, if you are on the other end, and get offended, ask yourself how well does this person know me to realize I may be offended? It goes both ways. Everyone needs to learn the other, and therefore, you can "learn the line". And as always, decorum (first), develop (second), and drive (third) to have a successful and respectful relationship with members. To get respect you've gotta give it.
  • If you are a new member, there is no bubble of protection. There are privileges that are earned as you build your reputation through participation and behavior. These are designed to help within a reasonable limit while you get to know everyone. We will do our best to answer questions and concerns but we can't make anyone be what you want them to be.
  • Should you have a personal "beef" with another member, you are strongly encouraged to handle it via PM, phone call, carrier pigeon, or whatever. But above all else, exhaust all avenues first. If it can't be done privately, don't make a public mess out of it. The guys who try to look out for EVERYONE will not allow it. It creates a divisiveness we don't want and will not tolerate at Boomboxery. Every family has spats and so does every blog, fan page, or whatever, but there is a limit.
  • Keep a positive attitude through it all. It's tough when things go bad, but will go a long way to keeping the problems to a minimum. However, if you do it the right way from the beginning, both parties can win. And remember, if we the mods are drawn into it, we are impartial, there are no sides. Just facts as they are presented.
SELLERS
  • If you have something to sell, we encourage it to be done within our confines first.
  • If you proceed with that sale, the highest level of integrity is expected of you. A member here is not some anonymous "Bob" on eBay. You are at a higher level. That comes with privilege of being part of a special group of people sharing a passion here at Boomboxery. And don't take a season to ship it.
  • We understand bad things happen to us all. But if someone spends one dollar or a few hundred dollars to buy YOUR item YOU have a responsibility to communicate and get it resolved quickly. Don't be a cretin and string people along until you either see fit to react or hope it goes away. The moderators will deal with individuals of this nature to the best of our ability within the limits available to us.
  • Treat packing as if you would pack your own purchase. How would you feel if your uber grail came in a loose box with thin bubble wrap? And why not insure the shipment. It doesn't cost an arm and a leg. If the buyer opts out to save money, get it documented and then it's buyers risk.
BUYERS
  • Pay promptly, unless you have a DOCUMENTED agreement depicting otherwise.
  • Remember, if you're not a seasoned veteran with 15 to possibly 50 year old boomboxes, something will likely be wrong with it, no matter how small. Unless the seller explicitly guarantees it is absolute mint, you have risk. And because of that risk you have a responsibility to ask questions, and should expect honest answers. And realize that sometimes things happen in shipping. No matter how good it looked in a video or pictures, once it's in the hands of UPS, FedEx, etc., a whole new world of risk beyond the seller is opened. Ask about insurance for the package. Also expect to lose your boomer if you choose to collect insurance, amongst other potential disappointments because of the shipper.
  • If the item is not what seller says it is and you have an opportunity to get a full refund or have a DOCUMENTED agreement for settlement, don't start a thread to bitch about how unhappy you are. If it's clear it was intent to rip off, the moderators can step in to mediate. If you got an agreeable settlement, simply wipe the seller off your list and don't buy from them again if you choose to do so. Remember, the same guy who made another member happy may very well piss you off. It doesn't mean they're a bad person, it's just an instance of a bad situation.
TRADERS
  • If you work out a trade with another member, it is highly encouraged to use a shipping method that allows for package intercept such as UPS or FedEx.
  • Both members should agree on a date for shipping and provide each other tracking numbers or similar information within 24 hours.
  • If either member cannot produce a tracking number within 24 hours of the agreed shipping date, it is encouraged to issue a package intercept on any item that has been shipped. This ultimately protects both trading members.

Edited by Fatdog, 15 April 2013 - 12:27 AM.
Tidied up a few things and added Trader info